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Idaho Video Store Owner Curates Personalized Movie Section for Loyal Customer with Down Syndrome

Photo credit: www.cbsnews.com

Video Store Closes, But One Super Fan’s Routine Remains Intact

The last operational video rental store in Pocatello, Idaho, has shut its doors after over three decades of service, yet owner David Kraning has innovatively ensured that one devoted customer can maintain a cherished routine. For 20 years, Christina Cavanaugh has rented a film from The Video Stop every day, often selecting the same titles around the same time each afternoon.

“She has simple pleasures and doesn’t ask for much, so it’s important to me to meet her needs when she does express them,” shared Toni Cavanaugh, Christina’s mother.

Although Christina’s family owns most of the films she typically rents, the experience of visiting The Video Stop is integral to her happiness. “She will only watch movies she gets from the video store. I think the routine is comforting for her,” Toni noted with a smile.

When financial pressures compelled Kraning to close the store, he was faced with the challenge of delivering the difficult news to Christina.

“Looking at the numbers last year, I realized it wasn’t feasible to keep the video store afloat,” Kraning explained. “This place was one of my first jobs, and I fondly remember when Christina came in with her mother, selecting movies.”

In a show of dedication, Kraning chose not merely to shut down operations but established “Christina’s Corner,” a specially designated area within his adjoining convenience store. This new space features shelves filled with DVDs, designed to evoke the atmosphere of the previous video store that Christina loved.

“To know that someone would go out of their way to do something special for her like that is incredibly meaningful,” Toni said, expressing her gratitude. “He focused solely on her needs, which is really a big deal to us.”

Christina continues her daily ritual, arriving around 3:30 p.m. to choose a movie from Christina’s Corner, where she can still check out the films herself at the register. She leaves with a heartfelt gesture of appreciation.

Toni emphasized that the community of Pocatello has been perfect for Christina’s upbringing. “Everyone treats her like family, especially Dave and his staff, who prioritize her needs despite the challenges of running a business,” she said.

The Legacy of Community Support

This story exemplifies how strong community ties can make a profound difference, particularly for individuals with special needs. The actions of Kraning and the support from the Pocatello community illustrate a dedication to inclusivity and kindness, ensuring that cherished routines can endure even amidst change.

The ongoing bond between Christina and the people who support her reflects a valuable lesson on the impact of local businesses as more than just service providers, but as pivotal parts of a community fabric.

Source
www.cbsnews.com

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