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DENVER, July 23, 2024 (Newswire.com) – Pathify, a prominent digital engagement hub tailored for higher education, has announced significant additions to its executive leadership. Dr. Christine Deacons has been appointed as the Head of Solutions, while Shana Holman, M.Ed., takes on the role of Vice President of Customer Success. These new appointments are intended to enhance Pathify’s efforts in fostering student engagement and success across educational institutions.
Matt Hammond, Pathify’s Chief Revenue Officer, expressed his enthusiasm about the new leadership, stating, “I’m absolutely thrilled to welcome these incredible women to Pathify’s leadership team while also significantly upleveling the Revenue Team as we continue to scale as a business. Both of their perspectives make an already impressive team better.”
Dr. Deacons joins Pathify with over 20 years of experience in higher education as an administrator, researcher, and academic. In her new position, she will focus on innovating Pathify’s digital Collegium community, overseeing the Customer Advisory Board, and conducting substantial analyses with customers aimed at promoting student adoption, persistence, and overall success. Prior to her role at Pathify, she served as Ready Education’s Vice President of Student Success and Head of Research, holding advanced degrees from Eastern Michigan University.
In her capacity as Vice President of Customer Success, Holman will manage the daily operations of the Customer Success department, which encompasses implementation, support, and identifying opportunities for growth and expansion. She is tasked with maintaining Pathify’s impressive Net Promoter Score of 67. Holman’s background includes extensive experience in executive leadership within customer success and education technology, having previously worked as Director of Client Success & Operations at D2L and Director of Partnerships at Guild Education. She earned her Bachelor of Science from the University of Colorado Boulder and a Master of Education from the University of Florida.
Chase Williams, Pathify’s Chief Executive Officer, highlighted the alignment of the new leaders’ experiences with Pathify’s core values: “Both Shana and Christine have extensive experience and passion for higher education technology which align perfectly with Pathify’s values of innovation, excellence, and commitment to student and customer success. With Shana’s expertise in customer success and Christine’s deep understanding of academic support, we are poised to deliver exceptional value and results to our customer base.”
About Pathify
Pathify is dedicated to developing innovative technology while nurturing long-term relationships with its customers. The organization is laser-focused on enhancing the student experience throughout the educational journey, from prospective students to alumni. By delivering cloud-based, integration-friendly software designed to foster engagement, Pathify ensures that personalized information, content, and resources reach the appropriate individuals at the right time across various devices. The leadership team, composed of seasoned professionals from higher education, entrepreneurship, and technology fields, adheres to foundational values of Impact, Wit, Contrast, Technique, and Care.
Learn more at pathify.com.
Source: Pathify
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