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Topline
Spotify has announced that it has resolved a significant outage that affected a large number of its users early Wednesday morning. Reports on DownDetector.com indicated that tens of thousands were unable to access the music streaming service, prompting a surge of memes and alarmed reactions on social media.
Key Facts
A statement from Spotify on X, which was issued shortly after noon EST, confirmed that the issues were resolved. This announcement came several hours after users initially reported problems accessing the platform.
Reports of difficulty began flooding into DownDetector.com around 9 a.m. EST, reaching a peak of over 45,000 reports of issues shortly before 9:30 a.m. Many users took to the platform to express their frustrations and concerns.
The official account for Spotify Status acknowledged the outage just before 9 a.m. EST, stating, “We’re aware of some issues right now and are checking them out!”
User Reactions to the Outage
The temporary disruption prompted over 1,300 users to comment on Spotify’s DownDetector.com page, sharing a mix of humor and commiseration over the loss of access. Comments included lighthearted remarks such as, “It’s only been 10 minutes without Spotify, but it feels like an eternity,” with users expressing a palpable sense of urgency in finding other distractions. Others lamented the need to resort to alternative services, with one user exclaiming in all caps their reluctance to use YouTube for music. The word “Spotify” trended on X during the incident, capturing widespread attention, with users posting memes that turned the Spotify logo into humorous visuals.
Potential Causes of the Outage
While Spotify did not disclose the specifics behind the outage, the company’s support team, through Spotify Cares, communicated with several users experiencing issues, assuring them that developers were actively investigating the matter.
Historical Context
This outage follows a similar situation faced by Spotify just the previous week, during which multiple reports indicated service disruptions. Prior to that incident, the Spotify Status account confirmed that issues were addressed by early Wednesday morning in the preceding week.
Key Background Information
As the leading music streaming service globally, Spotify boasts over 675 million monthly active users, alongside more than 263 million premium subscribers across 184 countries and territories, according to its SEC filing released in February.
Further Reading
Spotify down: App not working as users told ‘something went wrong’ (The Independent)
Source
www.forbes.com