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Spotify Resolves Unexpected Ad Issue for Premium Subscribers

Spotify Premium users can finally relax after a recent glitch that disrupted their typically ad-free music experience has been addressed. In the past few days, subscribers utilizing Android, iOS, and web platforms reported mysterious ads interrupting their streaming, leading to a significant wave of complaints across Spotify’s official community forums.

In response to the feedback, Spotify promptly acknowledged that this was an error, clarifying that Premium users should not experience advertisements while enjoying their music. The company categorized the emerging ad occurrences as a bug rather than a deliberate alteration of service.

As of today, Spotify has confirmed that the issue has been resolved. In a statement posted on its community forum, the platform reassured users:

“Hey everyone,

Thanks for the patience while this was being investigated! We have good news from our teams – a fix for the instances where Premium users noticed ads when listening to music has been deployed and you should notice a difference right away. It’s worth keeping in mind, however, that it is expected that both free & Premium users may still see ads when listening to podcasts.”

Though similar incidents involving ads have been reported sporadically in the past, this recent wave appears to have affected a broader range of users than usual. To facilitate an efficient resolution, Spotify requested impacted subscribers to share detailed information about their experience. This included specifics like their device model, operating system version, app version (for those not using the web), details about the advertisements they encountered, and any trouble-shooting steps attempted. Users were also encouraged to submit videos of the issue if feasible, aiding Spotify’s technical teams in diagnosing the problem swiftly.

Fortunately, the company has rolled out a fix quickly, restoring the uninterrupted listening experience that Premium users expect. If you are among those previously affected by this ad glitch, feedback on whether the issue has been resolved for you or if you continue to experience unexpected advertisements is encouraged.

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