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Tag: Customer

Backblaze Addresses Allegations of “Sham Accounting” and Threats to Customer Backups

Photo credit: arstechnica.com Backblaze Faces Financial Scrutiny Amid Falling Stock Prices Backblaze, the cloud storage and backup service, marked its public...

Best Practices for Data Center Customer Engagement: A Discussion on DTECH Data Centers and AI Solutions

Photo credit: www.renewableenergyworld.com The Evolving Landscape of Data Center Engagement with Utilities As data centers continue to expand, regulated utilities find...

This Subtle Change is Empowering Founders to Cultivate Strong Customer Loyalty

Photo credit: www.entrepreneur.com Earlier this year, I had an interesting exchange with a flight attendant. When I requested an extra...

Perplexity is Developing a Browser to Gather Customer Data for Targeted Advertising

Photo credit: www.engadget.com Perplexity, an AI-focused company, revealed plans in February to create its own web browser, Comet. In a...

Comcast President Expresses Concerns Over Declining Broadband Customer Base: “We’re Not Succeeding”

Photo credit: arstechnica.com Comcast's leadership seems to have acknowledged an issue that has long been voiced by its users: the...

Rails Enhances Retail Presence by Prioritizing Customer Experience

Photo credit: www.forbes.com Rails has recently expanded its retail presence by opening a second store in Washington, D.C., specifically in...

Verizon’s Postpaid Phone Customer Base Declines Following Price Increase

Photo credit: www.phonearena.com Verizon Faces Subscriber Decline Amid Price Increases Verizon Wireless has reported a notable exit of 289,000 postpaid phone...

Cursor’s Customer Support Bot Fabricates a Policy

Photo credit: www.forbes.com Welcome back to The Prompt, Recently, an incident involving Cursor, a prominent AI coding tool developed by the...

Verizon’s Free Flagship Deal Became the Final Straw for One Customer

Photo credit: www.phonearena.com Verizon's New Phone Promotion: A Mixed Reaction from Customers Verizon has recently launched an enticing offer to entice...

When Culture Enhances Customer Experience: The Strength of Integration

Photo credit: www.forbes.com The Power of Fusing Customer and Employee Experiences What occurs when a vibrant internal culture aligns with customer...

T-Mobile Customer Confused by $121,042.78 Bill

Photo credit: www.phonearena.com T-Mobile Customer Faces Astronomical $121,042 Bill In a surprising development, T-Mobile has come under scrutiny following a customer's...

23andMe Bankruptcy Faces Congressional Scrutiny Over Customer Data Handling

Photo credit: www.cnbc.com In a developing situation, the House Committee on Energy and Commerce is probing the recent Chapter 11...