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TTC customers will continue to be able to use tickets, tokens, and day passes into the new year, according to announcements from the transit agency.
Initially, the TTC indicated that December 31 would be the final day for these payment methods, but it has since extended this deadline to June 1, 2025. This decision was made to allow customers more time to utilize their existing tickets, tokens, and day passes, as no refunds, exchanges, or credits will be provided after the new deadline.
In a notice posted on its website on December 6, the TTC stated that this extension is part of the agency’s ongoing fare modernization initiative, which began in 2019. The initiative included the cessation of ticket and token sales within subway stations.
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The TTC noted that there has been a significant shift in customer payment preferences. In a statement released in October, the agency highlighted that “customers have since embraced the tap-and-ride convenience” of Presto fares offered through various platforms, including Presto cards, Presto tickets, and mobile wallet payments. As of now, less than one percent of riders are utilizing the traditional fare options to ride the TTC.
TTC tokens, which were first introduced in 1954 coinciding with the commencement of Toronto’s subway system, saw their last sales by third-party retailers in March 2023, effectively marking the end of an era for this iconic payment method.
Beginning June 1, 2025, the TTC will exclusively accept fare payments made through physical or digital Presto cards, Presto Tickets, debit, or credit cards, which includes options stored in Apple or Google Wallets. However, cash payments will still be permissible in station fare boxes and on buses and streetcars, allowing customers to buy Presto cards and tickets from fare vending machines located in subway stations.
As the TTC advances into a more modern fare system, the shift reflects broader trends in urban transportation, emphasizing the need for efficiency and technological integration to enhance the commuting experience for users.
Source
globalnews.ca